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Participants who have questions or need assistance can visit Event Support, located at Registration and the Institute Offices, during class hours. After hours, a staff member is on duty to address non-medical event-related emergencies. Contact the front desk of the hotel and ask to be connected to the NeighborWorks after-hours contact staff. 
For general questions, please contact Customer Experience at nti@nw.org or 800-438-5547.

Registration location
Miami Beach Convention Center
1901 Convention Center Drive, Miami, FL 33139

Sunday, Aug. 9 – 3 - 6 p.m. Local Time
Monday, Aug. 10 – Thursday, Aug. 13 – 7 a.m.- 5 p.m. Local Time
Friday, Aug. 14 – Closed

Complimentary Wi-Fi Access
Wi-Fi is available in public areas such as hotel lobbies, concourses, and pre-function areas.  Complimentary Wi-Fi is also available in guestrooms. 

Urgent Medical Assistance 
Astrea will be on-site during event hours for any immediate medical assistance.

Your event schedule and event resources
Visit collabornation.net/login/ntimiami2026 and select YOUR NTI SCHEDULE in the event platform to view your enrolled courses and room locations. Please print and keep a copy with you so you can find your courses once you are on location.

Meals
Breakfast, lunch and dinner are on your own. We will provide coffee breaks before class, mid-morning and mid-afternoon. Mid-morning and afternoon breaks include snacks as well, Tuesday - Friday. (Please be mindful of fellow participants – one per customer, please!) You’ll find breaks in larger areas located near classrooms. NeighborWorks America makes every effort to accommodate your food and beverage needs.

Your NTI schedule is available on the event site and includes your registered courses, networking activities, and post-course quizzes. Please review your schedule carefully and contact our Customer Experience Team if you need assistance. 

Networking activities: Be sure to sign up for as many networking activities as your schedule allows directly from within the event site. To register, click the REGISTER button in the activity description. Plan your participation now!
View key event resources by clicking on the Event Resources Booth in the Virtual Conference Hall of the event site. New resources and information regarding event amenities will be updated as the event approaches. Be sure to view the event SITE GUIDE for assistance on maneuvering in the site.

Networking Events

We’ve been mindful about including expert instruction and peer learning in the NeighborWorks Training Institute. But networking informally with colleagues, and focusing on personal growth, is also important and having a relaxed and positive mindset will help facilitate your learning all around! Check out the fun and impactful activities and power sessions we’ve built into the timeslots around course offerings—and be sure to add these activities to your schedule as time permits. We will be adding new activities so check back regularly to the event platform site to sign up.
Welcome to the Event Badge pick-up
Sunday, Aug. 9, 3-6 p.m., Miami Beach Convention Center

Join us for a smooth and welcoming event check-in experience by picking up your name badge early, mingling with other early arrivals, and learn about NeighborWorks Professional Learning offerings by meeting our curriculum and online learning instructional team. First time at the NTI? Be sure to stop by our information tables, introduce yourself.
Want to personalize your event name badge? Stop by the badge decoration station.
Opening Plenary
Mon. Aug. 10, 11:30 a.m. - 1 p.m.

An opportunity to come together with colleagues from throughout the country, network, and enjoy lunch.
Walking Challenge

Monday, Aug. 10 - Thursday, Aug. 13, self-led

The NTI walking challenge is a friendly 3-day competition that involves tracking steps taken during the NTI for prizes and bragging rights. Participants use a personal fitness tracker (e.g., Fitbit or a smartwatch) and/or a free downloadable app, such as Fitbit or Map My Walk, to track their steps each day during the event.  Earn additional points by participating in the daily discussion board challenges or other event engagement activities at the NTI. To report steps, participants will send a picture of their step tracker to the designated email address by the end of each day or no later than 9:00 a.m. the following morning. Rankings for daily challenges and accumulated steps will be shared by noon each day, with an overall winner announced on Thursday.  Prizes will be distributed onsite or mailed to the winner.

Participants MUST pre-register for this activity to receive rules and regulations prior to the start of the event. 
Activity will be limited to the first 25 registered (non-staff) participants.

Power Session: One Project, Many Benefits: Community Data Collection Can Inform Your Program Strategy, Build Partnerships, Engage Residents, and Strengthen Your Impact Story and Fundraising

Tuesday, Aug. 11, 7:15 - 8 a.m.

How can collecting primary data directly from residents and assessing conditions in your community pay off for your organization? NeighborWorks' 12+ years of experience with the Community Impact Measurement (CIM) project reveals the many different benefits gained by local organizations. CIM is a project of NeighborWorks America conducted through its Success Measures program to support systematic primary-data collection by local organizations through resident surveys and structured observations of conditions in a community, repeating the cycle every 3 years.

Participants in this session will explore how engaging in a project like CIM can help your organization:

  • Better understand community priorities
  • Actively engage community residents
  • Gain grounded insight to refine program strategies
  • Build and deepen partnerships
  • Provide evidence to strengthen impact storytelling
  • Make a more compelling case for funding
  • Focus on impact in the community

Participants will have the opportunity to learn about the CIM project overall, key findings over time, and hear examples from multiple organizations about their experiences, challenges, and benefits of engaging in community impact measurement.

Presenter: Brooke Finn, Senior Vice President, Evaluation, Leadership & Peer Learning

Keys to Impact: A Fireside Chat with HUD Deputy Assistant Secretary for Housing Counseling David Berenbaum

Tuesday, Aug. 11, 12 - 1 p.m.

Join HUD Deputy Assistant Secretary for Housing Counseling David Berenbaum for an energizing and interactive fireside chat designed exclusively for the NeighborWorks housing counseling community. This session offers a candid, conversational look at the opportunities and challenges shaping the future of housing counseling - from modernization and data driven service delivery to strengthening partnerships, expanding homeownership pathways, and elevating the counselor's role in today's housing landscape. Participants will have the chance to ask questions, share insights from the field, and engage directly in a dialogue about how HUD and its partners can work together to drive meaningful, measurable impact for the households and communities we serve. Whether you're focused on rental stability, financial capability, disaster recovery, or homeownership, this session will provide practical takeaways, national context, and a collaborative space to help shape what comes next. Come ready to connect, contribute, and explore the keys to impact in housing counseling today.

Presenter: David Berenbaum, HUD Deputy Assistant Secretary for Housing Counseling

What's Working, What's Missing, What's Next: A Learner Listening Session

Wednesday, Aug. 12, 7:30 - 8:15 a.m.

Join this interactive listening session to share your experiences with NeighborWorks courses, what's working well, where you've faced challenges, and what opportunities you see for improvement. Your insights will help shape future training so it better reflects real‑world needs, supports your work, and strengthens impact across the network.

Unlocking NeighborWorks Compass

Wednesday, Aug. 12, 11:45 a.m. - 12:45 p.m.

Explore an in-depth look at a NeighborWorks Compass feature and build the skills you need to become a Super User.

Power Session: Weaving Networks: Visualizing and Creating the Connections for Collaboration

Thursday, Aug. 13, 7:15 - 8 a.m.

The Weaving Networks Power Session will be an introduction to network mapping and weaving. Participants will learn key aspects of network theory for collaboration, enabling teams and partners to coordinate action on shared goals most effectively. The session's interaction includes real-time mapping of their own networks, including those in the room. By the end of the session, participants will have learned about network evolution and how to begin mapping the networks that influence change within their work and community.

Presenter: Santiago Bunce, Founder and CEO of Viabosque Group

NeighborWorks Compass Connections: Peer Exchange

Thursday, Aug. 13, 11:45 - 12:45 p.m.

Join us for an interactive engagement activity for NeighborWorks Compass customers who are ready to connect with peers. Designed around shared interests, guided activities, and collaborative conversation, this session goes beyond traditional networking to foster meaningful relationships. Participants will exchange ideas, compare approaches, and co-create efficient best practices—building a peer network they can lean on long after NTI.

Thank you to our sponsors